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Audicon’s staff of experienced consultants will work to help your business optimize its telecommunications and data systems in the most convenient manner for you. While we offer different services to ensure your company is using its telecom products cost-effectively and efficiently, all Audicon services evaluate:

Local Phone Service -
- Measured & Flat Rates, T1, Fractional T1, PRI, BRI & Voice Mail
Long Distance Phone Service -
- Switched, Dedicated, Calling Cards & Toll Free Service
Data Communications -
- SDSL, ADSL, Point to Point, Frame Relay, ATM, MIS, DS3 & VPN
Integrated Full & Fractional T1’s
Integrated PRI’s
Conference Calling
Phone Systems & Equipment
Cabling
LAN & WAN equipment

While our services are customized to every client and need, they can often be broken down into 4 major categories: Telecom & Data Services Audit, Telecom Consulting, Project Management and Contract Negotiation.

Telecom & Data Services Audit
An Audicon consultant will analyze and audit your bills, as well as your telecommunications and data systems usage, to ensure your services are cost-efficient and that you are not being over-charged by your providers. In 4 out of 5 situations we obtain refunds for our clients, as far back as the statute of limitations will allow, as a result of our audit findings.

We are so confident that our services will save you money, we have tied Audicon’s Telecommunication Audit fees directly to the results we achieve on your behalf. Our payment is based upon a pre-determined and agreed-to percentage of the savings we discover for you. There is NO up-front retainer and NO monthly fee for our services.

Audicon audit services include a review of many years of past telecom and data service bills. These bills are analyzed and our staff will contact providers to correct billing errors, to investigate unusual charges and to recover over-charges on your behalf. We will also evaluate your company’s telecommunications and data equipment and the services you utilize, to ensure you are operating in the most cost-effective manner.

At the conclusion of our audit, Audicon will provide you with a report detailing the refunds we have discovered and returned to you, the products we feel would allow your business to operate m ore cost-effectively, and our suggestions for your company. We will also provide you with detailed comparisons for any of the products and services we have suggested. Even if you decide to postpone the implementation of these suggestions, Audicon will have provided you with a detailed understanding of your telecom services and the recovered funds we have found on your behalf. On average, an audit by Audicon will result in a 25% savings on your telecom and data expenses.

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Telecom Consulting
Telecom Consulting services are a beneficial option for many companies who lack the resources of a full-time Telecom/IT Department. An Audicon consultant will provide their expertise and industry knowledge as it applies to your business, helping to ensure your company is getting the highest return on each telecom dollar, while leaving you free to run your company.

If requested, Audicon can manage all of your telecommunications and data needs on a monthly basis. We will advise your business on the most cost-effective and efficient ways to build your telecommunications and data systems networks, and recommend services we feel would best suit your needs. In addition, we will advise your company on any desired changes or additions to your current services, including contacting providers on your behalf should you encounter any problems. With Audicon’s extensive knowledge of the telecom industry’s hardware and technology, we can also provide recommendations and pricing should equipment need to be repaired or upgraded.

Telecom Consulting services also include the analysis and tracking of all your business’s telecommunications and data services usage. Audicon will audit your company’s telecom bills each month to ensure you have not been overcharged and will correct and errors that have occurred, returning the savings to you.

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Project Management
Audicon can advise and manage any telecommunications or data systems project your company may need for a per-determined fee. Often these efforts are beneficial to a business which is changing locations or upgrading its current equipment and services. Besides the update of telecom equipment, our project management services often address issues such as: networking multiple offices, tele-commuting, national and international tele-conferencing, determining if offices are equipped with too many lines, analyzing offices which have lines and circuits which are not identifiable, and advising small to medium-size business on the best options to fit their telecom needs.

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Contract Negotiation
Audicon consultants will review agreements that telecom providers have offered your company, using our knowledge of your business to ensure you get the best services at the lowest costs. First, we analyze your business’s usage of its telecommunications and data systems to determine which products are used, and how much they are used. We then analyze all of the details set forth in a provider’s contract(s) - from general usage terms to the detailed clauses specific to your business. With these factors, Audicon will then negotiate a better agreement with the provider - getting you better rates, better services specific to your business and ensuring you will not be surprised with hidden costs and contractual stipulations down the road.

With Audicon’s experience in the telecom industry we will ensure you receive the best agreement for your business’s new contracts, as well as contracts you wish to renegotiate. As well, once a new contract has been signed, Audicon will follow through to guarantee that you receive the services you agreed to.